Frequently Asked Questions
7js Casino

Click the 7js Login link in the navigation menu and select "Register". Fill in your full name, date of birth, email address, and mobile number. Choose a strong password and accept the Terms & Conditions. You'll receive a one-time PIN (OTP) on your registered mobile number to verify your account. Once verified, you can complete your KYC (Know Your Customer) identity check and make your first deposit.

No. Each player is permitted one (1) account only. Duplicate accounts are a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of balances. If you've forgotten your login details, use the "Forgot Password" option on the 7js Login page or contact our support team.

After registration, go to your account dashboard and select "Verify Identity". Upload a clear photo of your government-issued ID (front and back) and a selfie holding the ID. Our team reviews submissions within 24 hours on business days. KYC verification is required before your first withdrawal and is a regulatory requirement under Philippine AMLA rules. All documents are stored securely in accordance with our Privacy Policy.

On the 7js Login page, click "Forgot Password". Enter your registered email address and we'll send you a password reset link valid for 30 minutes. If you no longer have access to your registered email, contact our 24/7 live chat support and our team will guide you through the identity verification process to recover your account.

7js Casino supports the most popular payment methods used by Filipino players:

• GCash — instant deposits, most popular among Filipino players
• PayMaya / Maya — fast and reliable e-wallet option
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (₱). Cryptocurrency and credit card deposits are not accepted on 7js Casino.

GCash deposits to your 7js Casino account are processed instantly — typically within seconds of completing the transaction in your GCash app. If your deposit hasn't reflected after 5 minutes, please check that the transaction was successful in your GCash transaction history, then contact our 24/7 live chat support with your GCash reference number.

The minimum deposit at 7js Casino is ₱100 for GCash and Maya. For bank transfers, the minimum is ₱500 due to processing fees charged by Philippine banks. There is no maximum deposit limit for verified accounts, though large deposits may be subject to additional AML checks as required by Philippine law.

Log in to your 7js account, go to the Cashier section, and select "Withdraw". Choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit. Your KYC verification must be complete before your first withdrawal is approved.

GCash and Maya withdrawals are typically processed within 1–3 hours during business hours (8 AM – 10 PM PHT). Bank transfers take 1–3 business days depending on your bank. Withdrawals requested outside business hours are queued and processed the following morning. Large withdrawals above ₱50,000 may require additional verification.

The minimum withdrawal amount at 7js Casino is ₱200 for GCash and Maya, and ₱500 for bank transfers. There is no fee charged by 7js for standard withdrawals, though your bank or e-wallet provider may apply their own transaction fees.

7js Casino offers a wide range of games for Filipino players, including:

• Live Casino — baccarat, roulette, blackjack, and live dealer games with real-time streaming
• Slots — hundreds of slot titles including Honor of Zuma, Cocktail Nights, and more via Slot
• Bingo — Filipino-favourite online bingo with multiple rooms and jackpots
• Sports Betting — PBA, NBA, UFC, boxing, and international football
• Fishing Games — popular arcade-style fishing titles

Yes. All games on 7js Casino use certified Random Number Generator (RNG) technology, independently audited to ensure fair and unpredictable outcomes. Slot games display their Return to Player (RTP) percentages in the game information panel. Live casino games are streamed from licensed studios with real dealers and physical equipment, providing full transparency.

Absolutely. 7js Casino is fully optimised for mobile browsers on both Android and iOS devices — no app download required. Simply open your mobile browser, go to 7js.club, and log in. The platform automatically adjusts to your screen size. For the best experience, we recommend using Chrome on Android or Safari on iOS with a stable mobile data or Wi-Fi connection.

New 7js Casino members are eligible for a welcome bonus on their first deposit. The exact bonus amount and terms are displayed on the promotions page after you log in. All bonuses come with wagering requirements — meaning you need to wager the bonus amount a set number of times before it can be withdrawn. Always read the full bonus terms before opting in.

A wagering requirement (also called a playthrough requirement) means you must wager your bonus funds a specified number of times before you can withdraw any winnings derived from that bonus. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the requirement — slots typically contribute 100%, while table games may contribute less.

Most bonuses at 7js are credited automatically after a qualifying deposit. Some promotions require you to enter a promo code during the deposit process or opt in via the Promotions page in your account dashboard. If a bonus hasn't been credited within 30 minutes of a qualifying deposit, contact our live chat support team with your deposit reference number and they'll sort it out quickly.

Log in to your 7js account and go to Account Settings → Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits. Lowering a limit takes effect immediately. Raising a limit requires a 7-day cooling-off period to give you time to reconsider. For a full overview of all available tools, visit our Responsible Gaming page.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period of 6 months, 1 year, or permanent exclusion. Once confirmed, your account is immediately suspended from all real-money activity and you will no longer receive marketing communications. Your balance remains safe and can be withdrawn. Self-exclusion cannot be reversed during the chosen period. Learn more on our Responsible Gaming page.

Gambling is addictive. Know when to stop.

The minimum age to register and play at 7js Casino is 21 years old, as required by Philippine law for casino-style gambling. All new accounts must pass age verification before any real-money play is permitted. If you suspect a minor is accessing the platform, please report it to our support team immediately.